Effective Date: January 1, 2025
Last Updated: January 1, 2025
Overview
Paid Search Done Well (“PSDW,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or interact with our services.
Information We Collect
Information You Provide Directly
When you contact us or request a consultation, we collect:
- Contact Information: Name, email address, phone number, company name, website URL
- Business Information: Monthly ad spend, business model, CRM system, conversion tracking status, decision-making authority, timeline
- Message Content: Information you provide in contact forms or consultation requests
Information Collected Automatically
When you visit our website, we may automatically collect:
- Usage Data: Pages visited, time spent on pages, navigation patterns
- Technical Data: IP address, browser type, device type, operating system
- Cookies and Similar Technologies: We use cookies to improve your experience (see Cookie Policy below)
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and consultation requests
- Evaluate whether our services are a good fit for your needs
- Communicate with you about our services
- Improve our website and service offerings
- Send occasional updates about our content and insights (only if you’ve opted in)
- Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties.
Third-Party Services
We use the following third-party services that may collect or process your information:
HubSpot (CRM)
We use HubSpot to manage client relationships and store contact information. HubSpot’s privacy policy can be found at: https://www.hubspot.com/privacy-policy
Google Analytics
We use Google Analytics to understand how visitors use our website. Google’s privacy policy can be found at: https://policies.google.com/privacy
Email Service Provider
We use email services to communicate with prospects and clients. These providers may process your email address and message content.
Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. If you request deletion of your information, we will comply unless we have a legitimate business or legal reason to retain it.
Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Opt-Out: Unsubscribe from marketing communications at any time
- Portability: Request transfer of your data to another service (where applicable)
To exercise any of these rights, please contact us at contact@paidsearchdonewell.com.
Cookie Policy
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help us understand how you use our site and improve your experience.
Types of Cookies We Use
- Essential Cookies: Required for the website to function properly
- Analytics Cookies: Help us understand how visitors interact with our website
- Functional Cookies: Remember your preferences and settings
Managing Cookies
You can control and delete cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
International Data Transfers
If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our website, you consent to this transfer.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. Your continued use of our website after any changes constitutes acceptance of the updated Privacy Policy.
GDPR Compliance (European Users)
If you are located in the European Economic Area (EEA), we process your personal data based on the following legal grounds:
- Consent: You have given clear consent for us to process your personal data for a specific purpose
- Legitimate Interests: Processing is necessary for our legitimate business interests (e.g., responding to inquiries, improving our services)
- Legal Obligation: Processing is necessary to comply with the law
You have the right to withdraw consent at any time, and you may lodge a complaint with your local data protection authority.
CCPA Compliance (California Users)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt-out of the sale of personal information (note: we do not sell personal information)
- Right to deletion of personal information
- Right to non-discrimination for exercising your rights
To exercise your CCPA rights, contact us at contact@paidsearchdonewell.com.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: contact@paidsearchdonewell.com
Website: https://paidsearchdonewell.com
This Privacy Policy is effective as of the date listed above and applies to all information collected by Paid Search Done Well.